Thorn Pest Services / Company / Resources / FAQs

Frequently Asked Questions

We are here to answer any questions you may have. Down below you will find answers to some of the more common questions that we receive. If you don’t see your specific question here, feel free to contact us with any questions and we will be happy to answer them.

Thorn Pest Services /Commercial

Thorn Pest Services /Residential

Commercial Services

Our inspectors will be able to make recommendations based on your property’s needs once they do a comprehensive inspection of the building. Pest control specialists are highly trained in how to inspect and monitor for a variety of common pests. Our teams seek to locate pest infestations as quickly as possible, and develop a treatment strategy to mitigate any sign of infestation.

The strategies that may be recommended for multi-family homes or apartment complexes, include:

  • Exclusion (preventing pests from entering through vents or visible holes)
  • Trapping
  • Baiting
  • Dusting
  • Vacuuming
  • Heating
  • Sanitizing

The frequency of pest control inspections can depend on the history of the apartment complex, surrounding area pest pressures, and ongoing treatments. That said, when you see pests, it’s best to have an inspection to ensure proper treatment is taken.

This depends on the property. Start by speaking with your landlord or manager if you believe there’s a problem. Not only will they want to know of any infestation, but they may want to do a broader audit and inspection based on the size of your building and the perceived severity of the problem. Property managers may already have ongoing programs with an inspection company to monitor for issues.

Start by speaking with your landlord or property manager before calling a pest control company to treat your apartment. It’s possible that they’re aware of a situation and may be willing to cover it as part of your lease. They may also have contracts with a pest control company that can quickly address the situation.

This truly depends on the situation, but apartments are required to be habitable, and some pest infestations can quickly make apartments unliveable. If you see a pest infestation in your apartment building, please speak with your landlord or property manager.

Thorn pricing for pest control varies by the type of pest issue, but we’d be happy to help scope costs for you over the phone or through a proactive inspection. Contact us for an estimate today.

Pest management in the food industry is paramount. Thorn’s proactive pest control services include sanitation, trapping, eliminating harborages, monitoring, vacuuming, baiting, and possibly crack-and-crevice treatments, though pesticides are never applied while food is in production.

Our experts work closely with your teams and take all precautions to protect food, equipment, and food contact surfaces. Contact us for pricing today.

Our pest control experts are highly skilled when it comes to managing pests in highly regulated food processing centers. We understand pests and their biology, along with Utah’s regulations for food safety. This knowledge is then used to provide a detailed inspection and schedule ongoing programs to ensure that all food plants and facilities meet regulatory expectations.

There are pesticide products that are not labeled for use in food areas, and the pest control experts at Thorn will be able to help you determine which treatment solutions are explicitly safe to be used in your facility.

Our experts are always happy to answer questions and provide humane, non-toxic recommendations for pest management in a food processing facility.

Common hotel pests include bed bugs, mice, cockroaches, ants, and other pests native to Utah. Guests will not tolerate pests, so having a well-thought-out proactive pest control program is needed.

Inspection, monitoring, exclusion, and prevention are the most common solutions for hospitality pest control. Contact us today for a consultation with our pest control experts.

Guests who notice insects or other signs of infestation will be the first to leave a negative review. Proactive inspections and preventative treatments for pest control are some of the most important steps to take when you’re vying for a 5-star review.

The Thorn pest control experts are able to make recommendations based on your hotel’s needs during the audit and consultation process. We rely on a variety of solutions when it comes to managing the types of pests found in hotels. Commercial pest control most commonly includes:

  • Sanitation
  • Exclusion
  • Inspection
  • Monitoring
  • Baiting
  • Trapping
  • Heat treatments
  • Preventive treatments

When an ant infestation presents in the workplace, it’s best to consult with the pest control professionals at Thorn. Our knowledgeable teams can advise on methods to resolve the issue, and we know just how to prevent a large colony of ants from returning.

We can also advise on tips for your staff, such as limiting food outside of the office kitchen or increasing housekeeping routines to clean dropped crumbs.

Thorn has a team of rodent pest control specialists who can help get the job done. Getting rid of mice in office spaces starts with locating mouse entry points and practicing exclusion techniques. Make sure doors are well-sealed, and then trap any mice that live indoors.

You can reduce the number of mice around the exterior of your building if you practice proper trash management, move dumpsters further away from the building, and remove thick vegetation. Reach out to our team today to get started.

Pest control is an integral part of food safety. An infestation of cockroaches, mice, or flies can contaminate food and put your business at risk of being shut down. Pests must not be tolerated in a restaurant, and a well designed pest control program is imperative to monitoring the possibility of an infestation.

Restaurants can control pests through a variety of methods, including:

  • Exclusion: This means preventing them from entering through vents or open doorways
  • Sanitization:Restaurants can avoid pests by properly sanitizing both indoors and out to discourage pests from coming closer to the building
  • Monitoring:By proactively monitoring storage areas, restaurants can prevent an infestation of certain pests.

If, despite your best efforts, you’re dealing with an infestation, then reaching out to an experienced pest control company is your best bet. Thorn provides rodent and stored product pest control for businesses in Utah. We understand the importance of keeping your store both safe and sanitary, which is why we don’t actively use pesticides in restaurants.

Instead, we prefer to work closely with every business to manage and prevent infestations. Contact us for fast service today.

The frequency with which you should hire pest control services in restaurants depends on the overall risk. Restaurants with heavy pest pressure may need pest services more frequently than those with rare or occasional situations. Thorn recommends monthly inspections for many commercial establishments, but weekly or every other week is ideal for venues that serve food.

Restaurant pest control almost always requires hiring the pros. An experienced pest control company like Thorn will provide an assessment and the offer the following rodent control solutions to mitigate the problem:

  • Take steps for exclusion
  • Offer sanitation solutions
  • Make recommendations for trapping in the right spots,
  • Create pre-baiting traps
  • Remove harborages

To keep pests out of restaurants, avoid attracting them with easy food access or offering easy opportunities to access your establishment. Employees must be coached on best practices to aid in preventative measures and understand the impact of having pests in a restaurant.

It’s best if you install well sealed doors and keep them shut (not propped open). Keep your dumpster area clean, employ good sanitation practices indoors and out, clean drains, and encourage staff to report any pest issues so pests can be managed quickly, efficiently, and discreetly.

We create effective programs that include:

  • Detailed inspections
  • Clear and detailed reporting
  • Proactive vs reactive approach
  • Focus on non-chemical control methods
  • Protecting the health of teachers and students
  • Eliminating the distractions of pests in the classroom

Here’s all you have to do:

  1. Call, Email, or send an online request
  2. A Thorn specialist will perform an on-site assessment and design a custom plan for your specific business and situation.
  3. You decide if Thorn is a good fit for your school. No pressure. We are here to help if you need and answer any questions you may have. Choosing the right pest management company is an important decision.

Residential Services

Yes, professional pest control services are worth the investment. They offer effective, long-lasting solutions that save you time, money, and stress in the long run. With expert knowledge and advanced techniques, professionals can address the root cause of infestations and prevent future problems.

While homeowners can attempt certain pest control treatments, we do not recommend it. A thorough audit and consultation with a pest control expert can help identify larger issues and develop a proactive management plan. Dealing with pests and pesticides is best left to trained professionals to ensure safety and effectiveness.

The frequency of pest control services depends on the severity of the infestation and the type of pests. Generally, quarterly pest control treatments are recommended to maintain a pest-free environment. However, some situations may require more frequent visits.

The most common household pests include ants, cockroaches, rodents, spiders, termites, and bed bugs. Each of these pests poses unique challenges and requires specific treatment methods to manage and eliminate them.

The three most common types of pest control are exclusion, trapping, and pesticide treatments. However, Thorn's specialists are also adept at other methods, including sanitation, habitat modification, baiting, heat treatments, and vacuuming.

Contact us today to discover the best pest control options tailored to your needs.

An effective pest control program uses multiple methods. In the local area, the most common approach involves applying liquid pesticides as a barrier at likely pest entry points. Thorn experts also employ various tools such as baits, dust, exclusion techniques, sanitation, habitat modification, vacuuming, web removal, and trapping.

Contact us today for a consultation and property inspection to determine the best strategy for you.

Pest control is an essential service for maintaining public health. Pests can damage your property and home, cause you distress, scare or put-off customers, and impact everyone’s health. There aren’t many effective homemade solutions and self-managed treatments, so if you’re struggling with an infestation, count on the pest control professionals at Thorn.

Our HomeGuard residential pest control program is a quarterly prevention service that protects your home against over 30 pests, including mice. Services are scheduled approximately every 90 days and tailored to your home and the specific season for optimal results. Prices start at $39 per month and include a year-round warranty.

Thorn pest control quotes start from $129 for a single service and we also offer preventative pest control services with programs starting at $32 per month.

Permanently getting rid of pests involves professional pest control services and preventative measures. If you have an infestation, contacting a pest control company can help you eliminate the problem effectively.

Most pest experts will recommend specific preventative measures tailored to the pests you're dealing with. These include proper sanitation, sealing entry points, and eliminating food and water sources. Regular maintenance and adherence to these preventative strategies ensure long-term protection and a pest-free environment.

Pests can be difficult to control.
Thorn can help.

Don’t let pests disrupt your home or business. Fill out the form below to get in touch with us today.

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Thorn Pest Solutions Utah County

How Thorn Can Help

Pests can be difficult to control, but that’s what we are here for. We create a strategic plan to gain control of your problem and make sure we get results.

Thorn's Approach

We take a scientific approach to pest control. We start with an inspection and assessment to help us identify the pest, locate where they are, and create a specific plan for your property. Every home and business is different and requires a unique strategy.

Thorn pest control services in Utah County. Hear From Our Customers

  • Bobbie Larsen
    Rhett was super great and everyone we’ve had help us at Thorn has been amazing! It’s been YEARS and never has a bad experience.
  • Kathy Sisk
    Thorn always keeps the insects and rodents under control! Have loved working with them for decades!
  • Valerie Ririe
    Mark is always so kind and patiently answers all of my questions.
  • Leslie Moore
    Loved Bayron. So nice and helpful. He made sure we were comfortable and had everything we needed done. So friendly and nice.
  • Bethany Huntington
    Ash is very accommodating and does whatever needs to be done when he comes. I feel comfortable knowing he stands by his work
  • Sally Miller
    Impressed with first treatment to address a rodent problem Riley, the tech, was really professional and thorough She took the time to discuss what she was doing
  • Lauren LeMoine
    I can’t speak on how well it works, as we had our first visit today, but Rhett was kind and efficient and was happy to work with us on natural pest control options.
  • Kim Knuteson
    Rhett did a great job spraying my house for spider control. Thorn pest always keeps the bugs/spiders/pests away!
  • Danielle
    I am a Property Manager at a storage facility in Springville. Rhett was our technician today and I have never been more impressed! It was his first time at the facility and he really took the time to listen to any concerns I had or problem areas I have noticed. I asked a million questions and he was very knowledgeable with his answers. He was also very thorough with his work. We contract with Thorn for our facility maintenance. Without a doubt Rhett's service today really left me feeling like we were in great hands! Thanks Rhett!!!
  • Jake Smith
    Just had my initial treatment yesterday but overall well pleased. Pricing was much more affordable than expected and treatment seems thorough. Mark was a great tech, showed up on time, very kind/professional, and worked HARD! Answered all my questions and went the extra mile to make sure I was satisfied with Thorn. Much more peace of mind now within my home.
  • Heather Simmons
    We found a mouse in the garage! Thorn came out same-day! Our tech, Ash, explained everything, addressed the problem and took preventative measures. Very pleased with our service!
  • Kimberlie Sullivan
    Not only did Thorn fit us in on short notice by rearranging their schedule because we were in a hurry. Our tech, Mike really took the time to answer my questions and concerns, didn’t try to upsell me and was upfront and honest. Excellent service!
  • Steven K Zohner
    Pleasant personality. Found multiple mole holes I missed. CO2 treatment was quick. The yard was left without clutter or litter.
  • R Tatum
    Mike did a wonderful job! Very kind and knowledgeable. Highly recommend!
  • Jami Martin
    I called Thorne for a K9 inspection for my clients new home and Jared was very professional & detailed oriented. They weee quick to respond to my appointment and time, Jared was on time and went through a book with me showing me what to look for in the future. I highly recommend them if you think you have bed bugs or have seen them! Thank you again Jared!
  • chari crawford
    She was very personable. I told her where my concerns were. She got right on them
  • Ben Black
    Mike has done a great job helping us solve our termite and bat problems.
  • francesca pucci
    Bayron was very professional and very attentive at the inside and outside area of the house Smiling and polite .
  • Marilee Jolley
    Ash did a great job, very willing to get every area that I wanted covered. I recommend Thorn Pest Solutions and Ash.
  • Kaylynn Dara
    Rhett came out and did a fabulous job. He took extra time to be precise and help with My wasp and yellow jackets. He was kind polite patient and very thorough.
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