Thorn Pest Services / Company / Resources / FAQs

Frequently Asked Questions

We are here to answer any questions you may have. Down below you will find answers to some of the more common questions that we receive. If you don’t see your specific question here, feel free to contact us with any questions and we will be happy to answer them.

Thorn Pest Services /Commercial

Thorn Pest Services /Residential

Commercial Services

Pest control specialists are highly trained in inspecting and monitoring for common pests, and they will make recommendations based on your property’s needs after they conduct a thorough inspection.

Recommended strategies include:

  • Exclusion
  • Trapping
  • Baiting
  • Dusting
  • Vacuuming
  • Heating
  • Sanitizing

Thorn pest control pricing varies based on the type of pest, how severe the infestation is, and the size of the apartment. We offer free consultations and estimates. Contact us today for more details.

The frequency of pest control depends on the apartment complex's history, the native pests in the area, and the property's maintenance level. Usually, a quarterly or bi-monthly pest control service is advised for apartments to proactively control pests and prevent infestations.

If there's an active infestation or a history of recurring pest problems, more frequent treatments might be necessary. When you see pests, it’s best to have an inspection to ensure proper treatment is taken.

To determine if your apartment includes pest control coverage, start by reviewing your lease or speaking with your property manager.

By law, apartments are required to be habitable. Some pest infestations make apartments unsafe to live in and pose serious health risks. However, some leases designate who is responsible for the cost of pest control, whether that be the landlord or the tenant. It is essential to thoroughly review a lease before signing to understand who is responsible for payment.

If you notice a pest infestation in your apartment building, please contact your landlord or property manager, because it is likely affecting more than one unit.

Pest management in the food industry is essential for compliance with legal requirements and maintaining hygiene. Thorn pest control services include sanitation, trapping, monitoring, vacuuming, baiting, and crack-and-crevice treatments.

We understand Utah's food safety regulations and common pests the food industry encounters. We utilize our knowledge and experience to conduct thorough inspections and develop ongoing treatment plans, ensuring that all food facilities comply with regulatory standards.

Pesticides are never applied during food production, and our experts work closely with your team to take all necessary precautions to protect food, equipment, and food contact surfaces.

Some pesticides are not safe for use in food handling industries, and Thorn will never use them as part of our treatments. If you are purchasing pesticides, research whether they are safe for use in these spaces, or contact Thorn. Our experts are always happy to answer questions and provide food-safe, non-toxic recommendations for pest management.

Common pests found in hotels include bed bugs, mice, cockroaches, and ants. Utah has strict regulatory guidelines for the hospitality industry, and guests can take legal action if hotels fail to maintain cleanliness, pest control, and hygiene standards.

Inspection, monitoring, exclusion, and prevention are the top solutions for pest control in the hospitality industry. Contact us today for a consultation with our pest control experts.

Guests who notice insects or other signs of infestation are likely to leave a negative review, which can negatively impact the business and discourage others from staying. Proactive pest control is essential for providing your guests with a positive experience during their stay and encouraging them to recommend your property to others.

Every hotel will have different pest control needs, and the Thorn team can provide recommendations during the audit and consultation. We rely on a variety of solutions to manage the types of pests commonly found in hotels and are ready to employ these strategies based on what we determine is necessary.

It is much easier to prevent an ant problem than to eliminate one, and once it reaches infestation levels, professional intervention is necessary.

To keep ants out of the office:

  • Properly store food
  • Clean up every mess
  • Take the trash out daily
  • Use preventative pesticides to keep ants out

Eliminating mice in office spaces begins with identifying mouse entry points and implementing exclusion techniques to prevent further infestations. Ensure doors, windows, and vents are well-sealed, then trap any mice that are indoors. For a large infestation, it is best to call a pest control professional.

You can reduce the number of mice around your building's exterior by practicing proper trash management, relocating dumpsters, and clearing dense vegetation.

An infestation of cockroaches, rodents, or flies can contaminate food and close down a restaurant. Restaurant owners can control pests through a variety of methods, including:

  • Exclusion: Preventing pests from entering a building is the first line of defense for restaurants and other food service establishments. It involves sealing cracks, repairing holes, and installing screens.
  • Sanitization: Restaurants can reduce pest presence by thoroughly sanitizing indoor and outdoor areas.
  • Monitoring: Closely monitoring for any signs of pest activity can prevent a large infestation from occurring.

We understand the importance of keeping your business safe and sanitary, which is why we strive to minimize the use of pesticides in restaurants whenever possible. Instead, we prefer to work closely with each business to prevent infestations. Contact Thorn for quick service.

The frequency of hiring pest control services in restaurants depends on the level of risk associated with the establishment. Restaurants facing heavy pest issues may require services more often than those with infrequent or occasional problems. Thorn suggests monthly inspections for many commercial places, but weekly or biweekly visits are ideal for food-serving venues.

All employees should be trained on best practices for prevention and understand the consequences of pests in a restaurant.

It’s recommended to install well-sealed doors and keep them closed, and never propped open. Keep your dumpster area clean, clean drains regularly, and encourage staff to report pest issues so they can be addressed immediately and discreetly.

We create effective IPM programs that include:

  • Thorough inspections
  • Detailed reporting
  • Proactive approach
  • Non-chemical control methods
  • Protecting the health of teachers and students
  • Eliminating the distractions of pests in the classroom

Choosing the right pest management company is an important decision. Here’s what to do:

  1. Contact us by phone, email, or submit an online request.
  2. A Thorn specialist will perform an on-site assessment and design a custom plan for your business.
  3. You decide whether Thorn is the right fit for your business, restaurant, or school with no pressure from us. We're here to help if you need, and we're happy to answer any questions.

Residential Services

Yes, professional pest control services are worth the investment. Pest control is a service designed to protect public health. Pests can damage your home, cause distress, and pose a threat to human and pet health. There are very few effective DIY treatment options, so if you’re dealing with an infestation, rely on the pest control experts at Thorn.

While homeowners can try DIY pest control methods, we do not recommend it. A thorough inspection and consultation with a pest control expert can help identify larger issues and develop a proactive management plan.

There are several steps homeowners can take to prevent pests, but once they infest, controlling them becomes much more complicated. Handling pests and pesticides is best left to trained professionals to ensure safety and effectiveness.

The frequency of pest control services depends on the severity of the infestation and the type of pests. Typically, quarterly pest control treatments are recommended to keep a home pest-free. However, some situations may call for more frequent visits.

The most common household pests are ants, cockroaches, rodents, spiders, termites, and bed bugs. Each of these pests presents unique challenges and needs specific treatment approaches to eliminate them.

An effective pest control program uses multiple methods simultaneously. The three most common types of pest control are exclusion, trapping, and pesticide. However, Thorn specialists may suggest other methods, such as sanitation, habitat modification, baiting, heat treatments, and in-depth vacuuming.

Contact us today to discuss the best options for your home.

Our HomeGuard residential pest control program is a quarterly service that prevents over 30 pests from invading your home. Services are scheduled approximately every 90 days and are customized for your home and the season.

Prices start at $39 per month and include a year-round warranty. Contact Thorn to get started.

Thorn quotes begin at $129 for a single service. We also offer preventative pest control plans starting at $32 per month.

If you have an infestation, contacting a pest control company can help you eliminate the problem permanently.

Most pest experts recommend specific preventive measures custom to the pests you're dealing with. These include proper sanitation, sealing entry points, and eliminating sources of food and water. Regular maintenance and adherence to these preventative strategies ensure long-term protection and a pest-free environment.

Pests can be difficult to control.
Thorn can help.

Don’t let pests disrupt your home or business. Fill out the form below to get in touch with us today.

Your need Thorn.

Thorn Pest Solutions Utah County

How Thorn Can Help

Pests can be difficult to control, but that’s what we are here for. We create a strategic plan to gain control of your problem and make sure we get results.

Thorn's Approach

We take a scientific approach to pest control. We start with an inspection and assessment to help us identify the pest, locate where they are, and create a specific plan for your property. Every home and business is different and requires a unique strategy.

Thorn pest control services in Utah County. Hear From Our Customers

  • Wayne Warnock
    Ricky was awesome and very thorough!!
  • chris gladden
    I have been a Thorn customer for many years and plan to be for many more. They are always friendly and professional, and keep all the bugs away. I love that they are pet friendly as well so I don't have to worry about my dogs getting sick.
  • Lauren Sum
    I’m so grateful that my dearest friend, Susan, referred me to use Thorn Pest Solutions! Really a lifesaver in reducing and removing pests. The staff are all phenomenal. Highly recommend!!!
  • Jared Terry
    Rhett did a great job with coverage for the inside of our home and also took some extra efforts to handle a couple trouble spots outside as well.
  • JoAnne Abel
    Jacob tracked us down in an obscure part of our yard to tell us where he had sprayed and to ask if we had any additional problems to address. I was impressed that he would do that. He is a dedicated employee.
  • Francis Christensen
    He was a really good worker and his appearnce was the best.
  • Gryphon Grrl
    Katie was fantastic! Friendly, quick, and my cats loved her!
  • Susan Orton
    Thorn is very dependable. Always on time and always willing to come back for additional worries. The workers they hire are intelligent, polite and very conscious of what we ask them to do.
  • Tina Anderson
    You guys are great! You come out and help with any pests that we have! Very friend service and prompt.
  • Wendy
    Service was awesome!!
  • Madelyne DeNovellis
    Rhett did a thorough job as always! He also followed up on concerns I had previously. I appreciate the level of service and care Rhett and Thorn provide. Thank you!
  • Jessica Krehbiel
    He was soo helpful and eager to help…😁
  • Lori Carr
    I had them come out for a respray because I was out of town when they came for my regular service. They scheduled me right away and Ash did an amazing job retreating the areas he couldn't get to because I was gone. I'm always very happy with my service from Thorn. Ash has been my tech a few times and he is always attentive to detail and listens to all my concerns.
  • Nina Gardner
    Trap was checked for voles, cleaned fence and sprayed for spider webs. Also sprayed window wells and guarge.
  • Amy Oakey
    Ash did a great job. He is knowledgeable and discussed all my pest concerns with me. He added an extra layer of protection on the exterior of our home to help prevent oriental cockroaches from getting inside. He did a very thorough job.
  • Robby Bottom
    What a thoroughly professional young man. He is polite , well spoken and happy to explain the problems he not only saw, but, saw and resolved.
  • Ross Peterson
    Thorn is dedicated to fixing the problem and Mark reflects that commitment perfectly.
  • Brandy Hamstra
    Great service as always!
  • Doug Knuteson
    As a homeowner and previous apartment owner, I have learned who can do what they say they can and do it well. Roy with Thorne delivers!
  • Emily Gibb
    Thorne Pest Solutions always does a fabulous job! Anytime we do have an issue with pests, they come right out immediately. Roy especially was a fabulous technician today. He let us know when he was coming, was very friendly when he got here, and did an incredibly thorough job.
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NPMA
Food Safety Certified
Schools Certified
ACE
Entomological Society of America
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