We generally do not charge tenants for pest control services but charge the property. We service tens of thousands of apartment units every year and it just isn’t feasible for us to bill all those tenants directly. If we did this, we would have to raise our rates considerably to pay for the extra man power to stay on top of all that billing.
Generally speaking we believe that apartment complexes should not bill their tenants for pest control services. This may sound like a good idea, but most of the time we have seen that this leads to unhappy tenants, faster tenant turnover, tenants who do not report problems for fear of paying, and widespread pest control issues. We want to foster an atmosphere of reporting issues quickly so we can eliminate them. It almost always saves the property money in the end and makes tenants happier and therefore improves your bottom line.